FAQs
Q. While my clothes are in the washer and dryer, can I leave to run errands or get a bite to eat?
A. While you are certainly welcome to leave your clothes unattended, we do not recommend it. Although our attendants do try to keep an eye on things The Laundry Place […]
Q. How do I operate the washing machines?
A. The most important thing to remember is that payment is the last step! First, empty all clothing pockets and load the washer. Close and lock the door. Add powder […]
Q. What time is the last wash?
A. The last wash is at 8:30 PM every day. The Laundry Place closes at 10:00 PM, so we want to make sure you have enough time to run your […]
Q. Can I get a cash refund?
A. Attendants do not have access to cash but can restart a machine with their access card.
Q. I had a problem with a machine… What do I do?
A. Please see one of our attendants. If an attendant is not available please use the contact us section of our website. Please note: refunds will not be issued for […]
Q. Credit and debit card preauthorization – Why was my card charged $20.00?
A. When you swipe your card it will be preauthorized in the amount of $20. Similar to using your card at a gas station pump, this is how the credit card processing […]